Welcome to VitalZen.
By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.If you do not agree with any part of these terms, you should not use our website or services.
1. General Information
VitalZen is an online store offering consumer products through e-commerce. We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.It is your responsibility to check this page periodically for changes.
2. Eligibility
By using this website, you confirm that: You are at least 18 years old, or you have permission from a legal guardian. You agree to provide accurate and complete information when placing an order.
3. Products & Availability
We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are free from errors. Product availability may change at any time without notice.
4. Pricing & Payments
All prices are displayed in the applicable currency and include any information available at the time of purchase. We reserve the right to change prices at any time without prior notice. Payments are processed securely through trusted third-party payment providers. We do not store or have access to your payment information.
5. Orders & Order Confirmation
Once an order is placed, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or product availability issues.
6. Shipping & Delivery
We offer free shipping on eligible products. Delivery times are estimates and may vary depending on location, customs processing, or external factors beyond our control.We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
7. Returns & Refunds
Our return and refund policy is outlined separately on our Refunds & Returns Policy page. Please review that page carefully before making a purchase.
8. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of VitalZen and may not be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
VitalZen shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our total liability shall not exceed the amount paid for the product in question.
10. Third-Party Services
We may use third-party services to operate our business, including payment processors and shipping partners. We are not responsible for the actions, content, or policies of these third parties.
11. User Conduct
You agree not to use this website for any unlawful purpose or in a way that may harm, disrupt, or interfere with the operation of the site.
12. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the applicable jurisdiction, without regard to conflict of law principles.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through our Contact page.