{"id":581,"date":"2025-11-18T08:08:47","date_gmt":"2025-11-18T08:08:47","guid":{"rendered":"https:\/\/grupovitalzen.com\/devoluciones\/"},"modified":"2026-03-03T16:43:16","modified_gmt":"2026-03-03T16:43:16","slug":"devoluciones","status":"publish","type":"page","link":"https:\/\/grupovitalzen.com\/en\/devoluciones\/","title":{"rendered":"Devoluciones y Reembolsos"},"content":{"rendered":"<p>\ud83e\uddfe <strong>Right of Return<\/strong><\/p>\n\n\n\n<p>We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a return.<\/p>\n\n\n\n<p>You have 30 calendar days from the date of delivery to request a return.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\ud83d\udce6 <strong>Conditions for Accepting Returns<\/strong><\/p>\n\n\n\n<p>We may accept a return if any of the following conditions apply:<\/p>\n\n\n\n<p>The product has manufacturing defects.<\/p>\n\n\n\n<p>The item arrived damaged during shipping.<\/p>\n\n\n\n<p>You received an incorrect product.<\/p>\n\n\n\n<p>The item is not functioning properly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u26d4 <strong>We cannot accept returns if:<\/strong><\/p>\n\n\n\n<p>The product has been used.<\/p>\n\n\n\n<p>The damage was caused by improper use.<\/p>\n\n\n\n<p>The customer changes their mind after the order has been shipped.<\/p>\n\n\n\n<p>(El producto debe devolverse en perfecto estado, sin manchas ni da\u00f1os y con su embalaje original).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\ud83d\udd04 <strong>Exchanges<\/strong><\/p>\n\n\n\n<p>If you would like to exchange a product for another model, color, or version, please contact us.<br>We evaluate each case individually to provide the fastest possible solution.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\ud83d\udcb8 <strong>Refunds<\/strong><\/p>\n\n\n\n<p>Once the return is approved:<\/p>\n\n\n\n<p>The refund is processed within 3\u201310 business days.<\/p>\n\n\n\n<p>Refunds are issued using the same payment method used for the purchase.<\/p>\n\n\n\n<p>If a replacement shipment is applicable, we will confirm it with you in advance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\ud83d\udce8<strong> How to Request a Return<\/strong><\/p>\n\n\n\n<p>Simply contact us at:<\/p>\n\n\n\n<p>\u27a1  grupovitalzen@gmail.com<\/p>\n\n\n\n<p>Please include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Full name<\/li>\n\n\n\n<li>Photo or video of the issue<\/li>\n\n\n\n<li>Brief explanation<\/li>\n<\/ol>\n\n\n\n<p>We will respond within a maximum of 24\u201348 hours.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>\ud83e\uddfe Derecho de devoluci\u00f3n Queremos que quedes totalmente satisfecho con tu compra. Si por cualquier motivo no est\u00e1s contento con tu pedido, puedes solicitar una devoluci\u00f3n. Tienes 30 d\u00edas naturales desde la recepci\u00f3n del pedido para solicitarla. \ud83d\udce6 Condiciones para aceptar devoluciones Podemos aceptar una devoluci\u00f3n si se cumple alguna de estas condiciones: El producto [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-581","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/grupovitalzen.com\/en\/wp-json\/wp\/v2\/pages\/581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupovitalzen.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grupovitalzen.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grupovitalzen.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupovitalzen.com\/en\/wp-json\/wp\/v2\/comments?post=581"}],"version-history":[{"count":16,"href":"https:\/\/grupovitalzen.com\/en\/wp-json\/wp\/v2\/pages\/581\/revisions"}],"predecessor-version":[{"id":2439,"href":"https:\/\/grupovitalzen.com\/en\/wp-json\/wp\/v2\/pages\/581\/revisions\/2439"}],"wp:attachment":[{"href":"https:\/\/grupovitalzen.com\/en\/wp-json\/wp\/v2\/media?parent=581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}