💶 Shipping Cost
Shipping costs vary depending on the type and destination of the package.
Shipping costs are automatically calculated based on the selected country at checkout and can be viewed by adding a product to the cart.
📌 Where do we ship?
We ship worldwide.
📦 Processing Time
Once the order is placed:
Processing time: 1–3 business days (package preparation, product verification, and packaging).
🚚 Shipping Time
Delivery times may vary depending on the supplier’s warehouse.
Standard shipping (international warehouse): 7–14 business days.
Shipping from a European warehouse (if available for the product): 3–7 business days.
(For some products, we indicate on the product page if they are available in a European warehouse for faster shipping.)
🔎 Order Tracking
All orders include a tracking number.
Once your order has been shipped:
1. You will receive an email with the tracking link.
2. You will be able to check the shipping status at any time. If you have any questions, feel free to contact us and we’ll help you track it
❗ Delays
Although orders usually arrive within the estimated time, delays may occur due to:
Holidays
Customs
High demand periods
Occasional logistical issues
If your order takes longer than 20 business days, please contact us and we will review it.
📨 Incorrect Address
If the customer provides an incorrect address and the package cannot be delivered, we will not be able to issue a refund until the package is returned to the sender (if possible).
Please double-check your shipping address before completing your order.
💳 Undelivered / Lost Orders
If an order is marked as lost or missing, we will send a replacement at no additional cost.
📄 Policy Changes
We may update this policy as needed due to logistical requirements or service improvements.